Therapy FAQ:
Brookfield, WI and Online in Wisconsin
Everything you need to know about therapy fees, insurance, hours, and working with The Burnout Therapist in Brookfield, Wisconsin.
Fees & Insurance
HOW MUCH DOES THERAPY COST?
$150 per 50-minute session for individual. $225 per 75-minute session for couples. Payment is due at the time of service. I accept credit and debit cards through the secure online client portal.
DO YOU ACCEPT INSURANCE?
I don’t accept insurance. I can provide a superbill you may be able to submit for out-of-network reimbursement, depending on your plan. Sessions are generally HSA/FSA eligible.
WHY DON’T YOU ACCEPT INSURANCE?
I'm a private-pay practice by choice, and here's why:
Confidentiality: Insurance companies require detailed treatment notes and progress updates. Private pay means your therapy stays between you and me.
No Diagnosis Required: Insurance requires a mental health diagnosis to cover treatment. While I can provide a diagnosis if it's helpful (for your superbill or other purposes), it's not required to work together. We focus on what you need—not what insurance mandates.
Flexibility: We work at your pace on your goals, without insurance-driven session limits or treatment restrictions.
CAN I USE MY HSA OR FSA?
I can’t accept HSA/FSA cards directly at this time. Sessions are generally HSA/FSA eligible, though, so you may be able to get reimbursed through your plan. Check with your plan administrator to confirm what’s covered.
Hours & Location
WHERE ARE YOU LOCATED?
The Burnout Therapist is located at 13160 W. Burleigh Rd., Suite 203, Brookfield, WI 53005. The office is a short drive from Waukesha, Milwaukee, Wauwatosa, Elm Grove and New Berlin.
I offer both in-person therapy at my Brookfield office and virtual therapy throughout Wisconsin.
WHAT ARE YOUR HOURS?
Mondays: 9:30-3:00pm
Tuesdays: 1:00-3:00pm
Wednesdays: 9:30-3:00pm
Thursdays: 1:00-5:00pm
Coming soon! Use the online scheduling portal to see real-time availability and book at your convenience anytime.
DO YOU OFFER VIRTUAL THERAPY?
Yes. I offer secure online therapy for adults anywhere in Wisconsin. Many people find it works just as well as meeting in person, and it saves the drive.
About Therapy Services
WHO DO YOU WORK WITH?
I specialize in therapy for high-achieving professionals in Wisconsin who are struggling with:
Burnout and chronic exhaustion
Anxiety and constant worry
Depression and feeling flat or empty
ADHD and executive function challenges
Perfectionism and imposter syndrome
Overwhelm and stress
DO YOU WORK WITH CHILDREN OR TEENS?
No. I specialize in therapy for adults only (ages 18+).
WHAT IF I LIVE OUTSIDE WISCONSIN?
Due to licensing regulations, I can only provide therapy services to Wisconsin residents. I'm licensed only in Wisconsin.
About the Therapy Process
WHAT IF I'VE TRIED THERAPY BEFORE AND IT DIDN'T WORK?
That's really common. Most therapy approaches focus on managing symptoms, not addressing root causes. If past therapy felt like a bandaid on a deeper issue, that's not a reflection on you—it means the approach wasn't a good fit.
My approach is different: we rebuild the foundation using neurodivergent-informed, evidence-based strategies designed for high-achieving professionals.
DO I NEED A FORMAL ADHD DIAGNOSIS TO WORK WITH YOU?
No. Many of my clients struggle with executive function challenges, time management, or focus issues without a formal diagnosis. If you relate to the symptoms, we can work together.
IS BURNOUT A DIAGNOSIS?
No. Burnout isn’t a diagnosis. It’s a name for what you’re living through. In therapy, we look at what’s underneath it. Often that’s anxiety, depression or ADHD, and that’s what I treat.
DO YOU PROVIDE DIAGNOSES?
Yes, if it's helpful for you. Insurance companies require a diagnosis for reimbursement, so if you're submitting a superbill for out-of-network benefits, I can provide one.
However, a diagnosis is not required to work with me. Many of my clients don't have (or want) a formal diagnosis—they just know they're struggling with burnout, anxiety, ADHD symptoms, or overwhelm. We can work together either way.
DO YOU PROVIDE ADHD TESTING OR NEUROPSYCHOLOGICAL TESTING?
No, I don't conduct neuropsychological testing or formal ADHD evaluations. If you need testing, I can provide referrals to qualified providers.
DO YOU PRESCRIBE MEDICATION?
No, I'm a Licensed Professional Counselor in Training (LPC-IT), not a psychiatrist or prescriber. However, I can provide referrals to psychiatric providers if medication might be helpful as part of your treatment plan.
HOW LONG DOES THERAPY TAKE?
That depends on your goals. Some clients work with me for a few months. Others stay for a year or more. We’ll set goals together, check in on them regularly, and adjust as we go.
You’re in control of the pace.
CAN I JUST TRY ONE SESSION?
Absolutely. After your free consult, we'll schedule your first session. If it doesn't feel like the right fit, no hard feelings.
That said, meaningful change usually takes more than one session, and we’ll talk about what pace makes sense for you.
Logistics
WHAT IF I NEED TO CANCEL OR RESCHEDULE?
Life happens. I ask for 24-hour notice for cancellations or reschedules. Late cancellations (less than 24 hours) are subject to a fee.
WILL MY SESSIONS BE CONFIDENTIAL?
Absolutely. Everything we discuss is confidential, with a few legal exceptions (risk of harm to self or others, child/elder abuse, or court order). We'll review confidentiality in detail during your first session.
WHAT IF I'M NOT SURE THERAPY IS RIGHT FOR ME?
That's exactly what the free consult is for. We'll talk through what you're experiencing, and I'll be honest about whether therapy—or specifically, working with me—is the right fit.
If it's not, I'm happy to suggest other resources.
Still Have Questions?
Wondering what therapy is like? What to expect.
Ready to start? Book a free consult.
Interested in more about Katie? About.